How Marketing Can Help Provide the Social Support Your Customers Need to Buy Your Products

Have you ever made a big purchase on a luxury product and immediately experienced buyer’s remorse? You can probably recall that. But what if I asked, “Were you feeling socially supported at that time?” You probably don’t remember. A recent article in the Journal of Consumer Psychology (“Perceived social support reduces the pain of spending … Continue reading How Marketing Can Help Provide the Social Support Your Customers Need to Buy Your Products

Beyond Preferences: How to Appeal to the Inherent Nature of Your Customers

"Which image should I place in this email to maximize the odds that the recipient will click through and complete the call to action?" Ever since companies started placing product images in emails, this question has been on the forefront of marketers’ minds. A new study from the Journal of Consumer Psychology, “Show me the … Continue reading Beyond Preferences: How to Appeal to the Inherent Nature of Your Customers